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Going beyond radiology — how Kurume Univ. Hospital uses PACS as an enterprise-level image sharing solution

2015-12-18

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Using PACS to share images across departments


INFINITT PACS selected for its ‘fast image loading speed’ and ‘single point of access to images’


INFINITT Cardiology PACS adopted at the new ultrasound diagnostic center…

monthly avg. of 2,000 ultrasonic tests managed via its ‘high performance’ and ‘multi-frame image access’

 

 

Kurume University Hospital is the central hospital in Chikugo district with approximately 1,000 beds. Since its foundation 87 years ago, it has achieved its ultimate goal of producing a number of excellent physicians. It was the first hospital in Japan to install a heliport with a hangar and a refueling system, with their own Helicopter Emergency Medical Service (HEMS) as well as an emergency center with top-notch facilities. It plays a pivotal role in the community’s emergency care with a record of approximately 500 HEMS operations a year.

 

Since March 2015, Kurume University Hospital has been using INFINITT PACS to share images across the hospital. INFINITT PACS is also used as an all-around solution in the ultrasound diagnostic center newly established in June 2015. Dr. Abe Toshi from the radiology department, Dr. Kuromatsu Ryoko in charge of examining and reading in the ultrasound diagnostic center and Mr. Nakamura Terumasa from the IT department participated in the process of adopting INFINITT PACS. Below are their explanations on why they selected INFINITT PACS in the first place and the benefits they’ve been experiencing since the adoption.

 

 

 

▲ 쿠루메대학의학부 방사선의학과 아베 토우시 교수

 

Fast image loading speed – the most decisive factor in choosing INFINITT PACS

 

Dr. Abe emphasized the team-based care system arising from cross-departmental cooperation as the competitive edge of Kurume University Hospital. In March 2015, they reached the decision to adopt INFINITT PACS for sharing clinical images and data across the hospital. Its speed and fast image display (JIT loading) made INFINITT PACS appealing. Its image loading speed was the fastest compared to other vendor solutions. The hospital conducted an image loading test by connecting PACS from each vendor to 1,500 Window XP Client PCs in the hospital and comparing the image loading speed. “INFINITT PACS was the fastest in loading the data,” Mr. Nakamura said. Dr. Abe also commented, “The incredible part about INFINITT PACS is that it immediately displayed what I wanted to see the most.” While other PACS start loading from the first image, INFINITT PACS enables users to scroll down and skip to the image they want to see first. Then it starts loading from that image on.

 

 

 

Everything can be accessed from a single viewer

 

Another critical factor taken into consideration in selecting INFINITT PACS was its unique function to display 3D images on a single viewer. While other vendor PACS open up another screen to display MIP or MPR 3D images, INFINITT PACS displays CT images and produces 3D images from a single viewer. Dr. Abe explained, “I had to open up several screens altogether to view the electronic health records (EHR). It was often very difficult to locate each data. I easily get lost. But INFINITT PACS provides users the ability to view all the information, images and videos on a single viewer screen. It is very user-friendly and easy to navigate. This aspect gives the impression that INFINITT PACS is a high-quality, high-tech solution.”

 

 

Using two different PACS together

 

Kurume University Hospital is currently using two different PACS together, one from GE and one from INFINITT. GE PACS is used for saving original data in the radiology department and for diagnostic readings. On the other hand, INFINITT PACS is used for sharing images across different clinical departments. Dr. Abe explained, “Hospitals usually use one PACS. But using two different PACS has been working quite well for us, because the needs and purposes of using PACS are different for each department.  He also highlighted that “every clinician requires a high-quality PACS. INFINITT PACS meets all the expectations in quality and performance.” 

 

 

Data migration completed smoothly and in a timely manner

 

After deciding to adopt INFINITT PACS, the one thing that Mr. Nakamura was concerned about was data migration. The previous server was on lease, and the contract was about to come to an end. Data migration had to be completed before then, or otherwise the hospital wouldn’t be able to adopt a new PACS. A total of 30TB data (6-7 years amount) needed to be migrated. Despite the concern, INFINITT migration tools coupled with the cooperation from GE managed to complete the data migration in only four months and INFINITT PACS could go-live as planned.

 

 

Large volumes of data can be accessed internally using ULite

 

From January 2016, Kurume University Hospital plans to adopt ULite as well. ULite is INFINITT’s HTML-5 based zero-footprint viewer that enables users to access PACS images and report data from any web browsers. Dr. Abe explains the purpose behind ULite adoption, “in the past, if there was an image that physicians wanted to share with their colleagues for peer review, they simply took a photo of it with their phone cameras. But our hospital aims for accuracy in diagnosis based on a huge data pool, so we need a system that enables us to access this data pool whenever and wherever we are.”

 

Generally, transmitting 1,000 images can be done seamlessly. However, university hospitals like Kurume handle more than 3,000 images. ULite enables users to view such a large quantity of images regardless of where they are—within or outside the hospital.

 

Furthermore, ULite provides strong security features. Temporary IDs and PWs are utilized to ensure only limited number of users can access and view the data. The data is automatically deleted after a certain period of time, and only data saved in a separate server can be accessed.

 

 

PACS requires ‘high performance’ and ‘multi-frame image access’ to manage a monthly avg. of 2,000 ultrasonic tests

 

Before, each department used to perform ultrasound exams on its own. The gastroenterology department managed stomach exams, the mammography department the breast exams, and the cardiology department the circulatory system exams. However, there were days when certain ultrasound machines were not used at all, which resulted in inefficiency. So in June 2015, a new ultrasound diagnostic center was established for a more efficient sonography workflow.

 

Currently, the center is operated by ten technicians with physicians from cardiology, gastroenterology and radiology departments serving in shifts. Exams are conducted for circulatory system, lacteal gland, stomach, cervical vertebral, liver, and pediatric cardiology. There are four ultrasound machines for circulatory system, seven for mammary gland, cervical vertebral and liver, and one for the treatment room. Dr. Kuromatsu, a liver specialist in gastroenterology department, commented, “Waiting hours for patients have significantly decreased.”

 

In the process of selecting a PACS for the ultrasound diagnostic center, performance tests were conducted on several vendor PACS. Dr. Kuromatsu thought that it was especially important that the PACS performed equally well when drafting the reports and when viewing the reports. Another important criteria for PACS was the ability to view 30~40 seconds long Doppler Echo and contrast Echo videos. However, it was hard to find a PACS that supported multi-frame images. It was Dr. Kuromatsu who first found out that INFINITT PACS enabled users to view and compare not only videos but also CT and MRI images. “For instance, it’s easier for patients to understand when we explain which area is problematic while showing still images and videos of CT, MRI, and ultrasound images” said Dr. Kuromatsu.

 

 

 

▲ 쿠루메대학의학부 소화기내과 쿠로마츠 료코 토우시 교수INFINITT PACS also excels in physiological exams

 

INFINITT PACS is widely used not only in radiology department but also for reading and reporting physiological exams like  endoscopy and electrocardiograms. The reason for its wide range of use is that INFINITT PACS is developed as an enterprise-level data integration and management solution.

 

 

Using two reporting systems to report on different types of cases

 

At the ultrasound diagnostic center, both a local reporting tool INFINITT Cardiology reporting tools are used for reporting. In case of echocardiography, values are measured to extract statistics. The local reporting tool is used to reflect the statistics in the reports via the integration of SR (strain rate). This reduces the reporting time and errors.

 

 

On the other hand, INFINITT’s reporting tools are outstanding in drawing schemas of lesions in blood vessels, lacteal glans, blood vessels of cervical vertebral, and more. Considering the differences between the local reporting tool and INFINITT reporting tools, the center allocates the most appropriate reporting template for each Echo. Dr. Kuromatsu explained, “It’s our first time using two different reporting systems. Despite our concerns, the integration with EMR worked well and everything has been quite stable since the go-live.” She also mentioned that INFINITT’s support and training helped them through the initial phase of the implementation.

 

 

All-in-one INFINITT Cardiology PACS

 

INFINITT Cardiology PACS is a web-based PACS specialized in the management of echocardiography exam videos. It enables users to view CT, MRI images and echocardiography videos at the same time. Also, it provides the ability to check previous videos before screening and to attach screen captures of a video when reporting. Dr. Kuromatsu said, “INFINITT made it possible to attach video captures in a report. It reduced the overall reporting time as well. We are very satisfied with the changes INFINITT’s solution has brought to our workflow.”

 

 

INFINITT PACS enhances efficiency for the expanding ultrasonic testing

 

The scope of ultrasonic testing has been expanded to include body surface and orthopedic exams. Kurume’s Ultrasound Diagnostics Center also plans to expand its testing scope to include these areas as well.

 

For instance, the gastroenterology department conducts ultrasonic testing about 30 times a day., and tests for liver diseases amount for 80~90%. Up until now, it was difficult to detect the causes (such as diabetes) behind the liver diseases. Thus, the hospital plans to utilize ultrasonic testing in this area.

 

CT and MRI exams are still the most widely utilized imaging exams, but it’s true that many difficulties come with CT, MRI exams. For one, there’s a higher risk of radiation dose exposure. The elderly patients, especially, have to hold their breaths for a longer period of time during the screening. There are increasing number of patients suffering from liver disease and patients having to use a pacemaker, and limited number of equipment available for testing. Mr. Nakamura noted, “We are planning to expand the use of ultrasonic testing. However, the total time allocated for a test is limited so it would be critical to increase the work efficiency at the same time. It leaves us no choice but to reduce the reporting time, which we will have to work on.” 

 

 

 

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INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not required to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When required by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MIGO Corporation

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is required.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • BS10012:2017

BS 10012:2017 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for BS 10012:2017 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Jeehye Kim

Brand Management Team

02-2194-1600

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on November 21, 2018

I have read and agreed to the privacy policy.

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Contact Us

We will get back to you as soon as possible.

INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not required to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When required by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MIGO Corporation

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is required.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • BS10012:2017

BS 10012:2017 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for BS 10012:2017 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Jeehye Kim

Brand Management Team

02-2194-1600

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on November 21, 2018

I have read and agreed to the privacy policy.

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