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How China Medical Univ. Hospital established an integrated imaging network across its hospital group

2015-09-14

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INFINITT PACS, INFINITT Consolidated Worklist, INFINITT Distributed Server adopted in 2014-2015… establishing an integrated imaging network within the hospital group

Single point of access to images from main & branch hospitals… enhances image viewing and reading efficiency

Established in 1980, China Medical University Hospital (CMUH) is the country’s fourth largest teaching hospital with international repute, attracting thousands of people from around the region and across the world. CMUH is known worldwide for its advanced patient care, particularly for the treatment of rare, complex disorders in areas such as cardiac care, cancer treatment, neurosurgery, orthopedics, reconstructive plastic surgery, and organ transplants.

CMUH (2,100-bed) has medical staff of more than 700 physicians and other highly-trained medical professionals and more than 1,000 registered nurses. Many physicians at CMUH also hold faculty positions at China Medical University (CMU), one of the top five medical schools in the country. Moreover, the hospital was awarded the Joint Commission International (JCI) accreditation in 2010. In the future, the CMUH medical system, which includes New Taichung Medical City, will be completely established. It will provide the full range of Chinese and Western medical care. CMUH continues to build excellent medical services and education and research systems in Taiwan and beyond. [Excerpts from CMUH’s official website]

CMUH has been using INFINITT PACS and INFINITT Mobile Viewer since 2014. INFINITT PACS in CMUH has been upgraded with a Consolidated Worklist (CW) and Distributed Server (DS) in July, 2015. Users in the CMUH system can view images from other branch hospitals in the system efficiently and access other hospitals’ server easily.

Below is our interview with Dr. Chen, Yung-Fang (陳永芳, Chief of Radiology Dept.), Dr. Shen, Wu-Chung (沈戊忠, Adviser-Radiologist), and Dr. Lin, Wei-Ching (林維卿, Assistant Radiologist) at the Radiology Department of CMUH on their experience with INFINITT and its PACS.

 

Q: What do you think are the key advantages of INFINITT PACS? 

A: [Dr. Shen] I am very satisfied with INFINITT’s services, as INFINITT responds to our requests very promptly through its on-site engineers. The UI of INFINITT PACS is designed to be very easily handled and convenient to use. Also, a mobile viewer on which we can see images on tablet devices including iPad adds even more convenience. I think its UI is very intuitive and the product has better quality than other vendors.

A: [Dr. Chen] As INFINITT is always quick to troubleshoot and to respond to our inquiries, we are very satisfied with its services. INFINITT PACS is very convenient in terms of its capabilities, as it enables user configuration in each function, including Layout and Hanging Protocol. Also, for image reading, it shows images over different time periods in multiple layouts, which is very useful. Features including Crosslink and 3D Cursor are also helpful in identifying lesions clearly.

 A: [Dr. Lin] We have been using INFINITT’s PACS, for more than three years already. First of all, it is very convenient, as each doctor can configure his or her screen settings as well as hot keys. The handiest feature is Crosslink which automatically compares pre- and post- study images of a certain part of a patient in one screen. We can compare a patient’s images of before and after cancer treatment as well as images of other patients. Such a feature allows us to easily identify differences in lesions. Moreover, the function to add annotations [Editor’s note: “Annotation,” a function which marks comments or symbols such as an arrow on an image] and the function to save the image and display it [Editor’s note: ‘“As Show” function] allow us to easily mark annotations and help the radiology department and clinicians communicate more efficiently. They also enable clinicians to find critical parts of images better and save time in their busy schedules. Capabilities such as 3D Imaging, Histogram, and Time-Intensity Curve also increase our work efficiency.

 

Q: INFINITT has upgraded INFINITT PACS at CMUH recently with a Distributed Server (DS) and Consolidated Worklist (CW). CMUH has now become the first site in the world with a DS and CW under the INFINITT system. What are your expectations on that?

A: [Dr. Shen] Previously, (before the DS and CW upgrade) in order to retrieve images of our branch hospital, we had to access a viewer of the hospital. However, now we can retrieve the images by patient search via the DS and CW, which made things very convenient for us. In addition, the technology takes us one more step closer to achieving our vision—becoming the world’s top medical center in Chinese and Western Medicine.

A: [Dr. Chen] Now that the images from all branch hospitals can be integrated through a DS and CW, we can see all images of a patient in a single viewer with patient search. Moreover, we can Crosslink and compare different images. It is very convenient that we don’t have to open a separate viewer with the IP address of a branch hospital to see the images of the respective hospital.  

A: [Dr. Lin] There are nine branch hospitals in the CMUH system, besides the main hospital. Many patients are transferred from the branch hospitals, and often times we have patients from other hospitals, too. In the past, as we were not able to see images of the branch hospitals, we spent a lot of time searching for and comparing patients’ images. We were not even able to know whether a patient had done a test at a branch hospital. However, now that we are able to access the DS and CW of INFINITT PACS and use the patient search function, things turned a lot more convenient. We can now compare images of the main hospital with those of branch hospitals. We expect that our work efficiency will greatly improve. 

 

Q: Any comments to INFINTT for future improvement?

 A: [Dr. Shen] I wish infinite prosperity of INFINITT. It would be good to see a more convenient mobile viewer application with more capabilities than the present one.  

A: [Dr. Chen] We hope we can use even more advanced healthcare imaging technologies by INFINITT in our hospital to help enhance the value of our international medical center.

 A: [Dr. Lin] Radiation safety for patients is a very critical issue. I have heard that INFINITT has released a product called DoseM, which monitors patients’ radiation exposure. The state of California in the U.S. legally mandated patients’ radiation dose exposure monitoring, but we do not have such a regulation here in Taiwan yet. However, globally, radiation exposure through CT exams has increased significantly for the last several years and the issue of radiation safety is gaining more attention than ever. INFINITT’s DoseM solution will be able to provide information about radiation safety for each user, and manage radiation dose levels, reducing adverse effects resulting from modern medicine. We have great expectations for INFINITT, to continuously lead the global healthcare IT trend. 

 

 

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INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not required to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When required by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MIGO Corporation

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is required.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • BS10012:2017

BS 10012:2017 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for BS 10012:2017 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Jeehye Kim

Brand Management Team

02-2194-1600

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on November 21, 2018

I have read and agreed to the privacy policy.

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Contact Us

We will get back to you as soon as possible.

INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not required to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When required by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MIGO Corporation

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is required.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • BS10012:2017

BS 10012:2017 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for BS 10012:2017 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Jeehye Kim

Brand Management Team

02-2194-1600

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on November 21, 2018

I have read and agreed to the privacy policy.

닫기